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Eileen McDargh
Oct 2, 20081 min read
Cynical Employees Require Astute Leadership Action
Art Petty posted a to-the-point commentary about what a leader can do to help employees realize they can make a difference...
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Eileen McDargh
Jun 14, 20081 min read
Get To Know Your Customers by Actually Speaking To Them!!
The June 2008 issue of Fortune Small Business published an interesting article entitled "How To Navigate Customer Service" by Jonathan Blum.
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Eileen McDargh
Apr 12, 20082 min read
Employees (and Companies) Benefit from a Personal Mission Statement
I've decided that individual mission statements could very well be the building blocks for the larger organization.
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Eileen McDargh
Mar 20, 20081 min read
Wherefore Art Though Creativity?
Are your teams coming up with the same old tired solutions to new problems? Do they drag their feet when a decision has to be made?
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Eileen McDargh
Mar 13, 20082 min read
Good Customer Service Closely Tied To Good Business Etiquette
All of these are examples of bad manners. Plain and simple. And obviously a forgotten skill.
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Eileen McDargh
Jan 21, 20081 min read
Engaged Employees Deliver
Are your employees engaged? Employees are engaged when they are involved in and inspired by their work.
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Eileen McDargh
Jun 22, 20072 min read
Stop Selling. Start Serving
John is like many sales folks. He's clever, competent, competitive and VERY hungry. In fact, looking at his bank account...
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The Energizer Blog
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