Eileen McDarghOct 2, 20081 min readCynical Employees Require Astute Leadership ActionArt Petty posted a to-the-point commentary about what a leader can do to help employees realize they can make a difference...
Eileen McDarghJun 14, 20081 min readGet To Know Your Customers by Actually Speaking To Them!!The June 2008 issue of Fortune Small Business published an interesting article entitled "How To Navigate Customer Service" by Jonathan Blum.
Eileen McDarghApr 12, 20082 min readEmployees (and Companies) Benefit from a Personal Mission StatementI've decided that individual mission statements could very well be the building blocks for the larger organization.
Eileen McDarghMar 20, 20081 min readWherefore Art Though Creativity?Are your teams coming up with the same old tired solutions to new problems? Do they drag their feet when a decision has to be made?
Eileen McDarghMar 13, 20082 min readGood Customer Service Closely Tied To Good Business EtiquetteAll of these are examples of bad manners. Plain and simple. And obviously a forgotten skill.
Eileen McDarghJan 21, 20081 min readEngaged Employees DeliverAre your employees engaged? Employees are engaged when they are involved in and inspired by their work.
Eileen McDarghJun 22, 20072 min readStop Selling. Start ServingJohn is like many sales folks. He's clever, competent, competitive and VERY hungry. In fact, looking at his bank account...